Privacy Policy
Peace Out Planning (“Peace Out Planning,” “we,” “us,” “our”) Privacy Policy
Effective Date: November 19, 2025
Last Updated: February 22, 2026
This Privacy Policy explains how Peace Out Planning collects, uses, and shares information when you visit https://peaceoutplanning.com/ (the “Website”), book Services, or communicate with us.
This policy applies only to information collected through the Website and our direct communications with you.
1) Information We Collect
Information you provide to us
When you fill out forms on our Website, book a call, or communicate with us by email, phone, or text, we may collect:
- Contact information: name, email address, phone number, city/state, and other details you submit
- Service-related information: the reason you reached out, life-transition details you choose to share, scheduling preferences, and notes you provide
- Communication content: messages you send us, and the contents of emails, calls, or texts you exchange with us
- Workshop or event info (if applicable): registration details and responses to intake questions
Important: Do not submit sensitive personal information through Website forms or SMS (examples: Social Security numbers, driver’s license numbers, banking credentials, medical records). SMS is not a secure channel.
Information collected automatically
When you visit our Website, we may automatically collect:
- Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages
- Cookies and similar technologies: used to enable site functions, remember preferences, and understand usage
2) How We Use Your Information
We use information we collect to:
- Respond to inquiries and provide support
- Schedule and manage appointments, sessions, and services
- Send confirmations, reminders, updates, and follow-ups
- Provide requested resources and information
- Improve our Website, services, and customer experience
- Maintain security, prevent fraud, and enforce our policies
- Comply with legal obligations
- Send marketing messages only if you opt in (where applicable)
3) Text Messaging (SMS) Privacy and A2P Compliance
SMS opt-in and message types
If you provide your mobile number and opt in (for example, by checking a consent checkbox on a form or through a booking flow), Peace Out Planning may send SMS messages such as:
- Transactional messages: scheduling, confirmations, reminders, rescheduling updates, and service-related follow-ups
- Marketing messages: occasional announcements, offers, or updates only if you separately opt in (if you use a separate marketing opt-in)
Message frequency varies. Message and data rates may apply.
SMS opt-out and help
You can opt out at any time by replying STOP.
For help, reply HELP, or email us at peaceoutplanning@gmail.com.
Mobile information sharing (non-negotiable for A2P)
We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.
We may share limited information with vendors who help us deliver messages (example: our CRM or messaging provider), only as necessary to operate our communications.
4) How We Share Information
We may share your information only in these situations:
- Service providers: companies that help us operate (example: website hosting, scheduling tools, analytics, email/SMS platforms, CRM). They may access information only to perform services for us.
- Legal compliance and protection: to comply with law, court order, subpoena, or to protect rights, safety, and security.
- Business transfers: if we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
We do not sell your personal information.
5) Cookies and Analytics
We may use cookies and analytics tools to understand how visitors use the Website and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some Website functionality.
6) Data Retention
We keep your information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, enforcing agreements, and meeting legal obligations.
7) Security
We take reasonable steps to protect your information. However, no website, system, or transmission method is 100% secure. We cannot guarantee absolute security.
8) Your Choices and Rights
Marketing emails
If you receive marketing emails from us, you can opt out at any time by using the unsubscribe link (if included) or by contacting us at peaceoutplanning@gmail.com.
SMS messages
You can opt out at any time by replying STOP. For help, reply HELP.
Access, correction, deletion
You may request access to, correction of, or deletion of your personal information by contacting us. We may need to verify your identity before fulfilling requests, and certain records may be retained as required by law or for legitimate business purposes.
9) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
10) Payments (if applicable)
If you make a payment through our Website or an online invoice, payment details are processed securely by a third-party payment processor. We do not store full payment card numbers on our servers.
11) Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact:
Peace Out Planning
Email: peaceoutplanning@gmail.com
Website: https://peaceoutplanning.com/